Page 6 - MVU Residential Newsletter

WAYS

TO PAY

YOUR BILL

ACCESS OUR WEBSITE TO FIND EASY WAYS TO PAY YOUR BILL

MVU’s Level Payment Plan can help balance out the highs and lows of your electric bill with a more predictable bill – contact
us at 1-844-341-6469 for more information or visit our website at www.moval.org/mvutility.

IN PERSON BY MAIL MyMVU PORTAL

You can pay your bill in person at Send your bill and payment to: The My MVU Portal provides secure
the MVU payment center located MVU Payment Processing Center access to accounts, payment options
at: 14331 Frederick Street, Suite 2 380 N. San Jacinto St. and electricity usage tracking.
Moreno Valley. Hemet, CA 92543 Website: www.mvumobile.com/portal.

BILLING QUESTIONS?
BY PHONE MyMVU APP
Contact MVU Customer Service 24/7
Automated system: The MyMVU mobile app is available by calling: 844.341.6469
1-844-657-6473 for both Apple (IOS) and Android (English and Spanish)
devices. Simply go to the app store
Live service representative: and search for MyMVU. You can also contact customer
1-844.341.6469 service by email through the MyMVU
Portal or MyMVU App. Select ‘Billing
queries’ on the ‘Billing’ module.

MORENO VALLEY UTILITY
LEVEL PAYMENT PLAN

Avoid the ups and downs on your MVU bill caused by seasonal energy use.
Spread out even payments over every billing period throughout the year.
Your actual energy usage is still reported, and MVU monitors your payment
amount to adjust if you are paying too much.

• The Level Payment Plan is available to residential and small commercial
customers with a minimum of 12 months of service with MVU
• This program helps customers plan ahead and consistently budget for
energy costs
• Applications are encouraged in the Fall (November – March)
• To enroll email: mvutility@moval.org or call customer service at
844-341-6469

951-413-3500 | mvuadmin@moval.org | www.moval.org/mvutility

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